HearWell Audiology Los Gatos

Team Members

Dr. John Miles, Au.D.

Doctor of Audiology
Lic. AU 727

After growing up at the beach in sunny southern California, John left to study in the redwoods at Humboldt State University, where he received his Bachelor’s in Education. He eventually moved to San Francisco where he earned his Masters of Science in Audiology. His Doctorate in Audiology was obtained from Salus University in Pennsylvania.

Since 1980, John has been a practicing audiologist, finally going into private practice in the late 1980s. He says, “The science of hearing and hearing aid technology is fascinating, but my biggest reward of being at work is getting to know my patients through their stories. I have learned so much from them.”

Dr. Janet Snyder-Miles, Au.D.

Doctor of Audiology
Lic. AU 883

As a native Californian, with humble beginnings in Taft, Janet and her family moved from the dry, hot central valley when she was 12 to the lush, mountainous and cold state of Alaska. That’s where her love of nature and the outdoors began. After high school, she left Alaska for Southern California to attend the University and graduated in 1980 with her M.A. in Audiology. She received her Doctorate of Audiology in 2003 from the School of Audiology at Salus University. Dr. Snyder-Miles has been in private practice since 1986. She continues to treat her patients with enthusiasm and patience, by diagnosing and resolving their hearing issues.

Barry Drogy

Director of Operations

For over 30 years, Barry has been helping individuals and businesses manage their affairs and to provide the spark necessary to exceed all their expectations. Barry received his degree in Business Communications and his MBA in Financial Management and has many life experiences working in a variety of leadership roles and takes great pride in helping others and teaching though a “learn by doing” attitude. When not in the office, Barry enjoys sports, travel and spending time with his wife, Joanna, two daughters, Jessica and Maddy and the two dogs, Rufus and Cooper.

Alexis Mares

For the past 7 years, Alexis has made customers smile with her friendly interactions. She has an extraordinary ability to make any situation enjoyable, no matter what she is faced with. Her can do attitude is contagious. When not with HearWell, Alexis enjoys spending time with her husband and dog.

Alicia Morales

Back Office Coordinator

Alicia has been with HearWell audiology since April 2012. She brings with her six years of exceptional customer service, working in the audiology field in San Jose. She provides administrative support for the executive team, assists with front office responsibilities such as scheduling, and even handles minor device repairs.

Cheryl Wiswel

Insurance Billing Coordinator

Cheryl performed billing services, manned the front desk, and trained new hires for 16 years at her previous employment. Cheryl began working for HearWell Audiology in April 2012. She bills insurance companies for our patients, handles Worker’s Compensation, bills patients on payment programs, runs credit cards and post payments. She initiates insurance appeals and completes Department of Rehabilitation paperwork, as well as MSLA claims and does it all with great humor and energy. She loves the challenge of working at HearWell Audiology.

Ann Clock

Community Outreach Liaison

Ann brings over 30 years of experience in the healthcare environment. Her focus is to build awareness of the importance of hearing health and to maintain strong, lasting relationships with our community and healthcare professionals. As an advocate of the Hearwell Audiology mission to enhance people’s lives through better hearing she provides a variety of community events and keeps in close contact with our medical staff partners to assist with the continued awareness of the importance of hearing health. Ann finds her work very rewarding and enjoys the opportunity to meet and build relationships with our community